Why Your Facility Should Offer Online Booking and Calendar Sync

April 19, 2023
Are you still relying on phone calls or in-person visits to schedule appointments for your gym, fitness center, or parks and rec facility? If so, it might be time to consider offering online booking and calendar sync as a way to improve the experience for your members and streamline your operations.

How Plan2Play Can Make This Happen

In today’s fast-paced world, convenience is key. People want to be able to book appointments on their own time, without having to wait on hold or navigate complicated phone menus. By offering online booking, you make it easy for your members to schedule appointments from anywhere, at any time, using their computer or mobile device.

But that’s not all. The Plan2Play app automatically syncs appointments you book, making it easier for members to keep track of their schedule. In other words, it is integrated with their personal calendar, whether it’s Google Calendar, Outlook, or another platform. This means that when they book an appointment with you, it will automatically appear in their calendar, so they can easily see when they have availability and avoid double-booking themselves.

The Benefits of Online Booking and Calendar Sync

Here are a few more reasons why you should consider offering online booking and calendar sync:

1. Saves Time and Reduces Errors

By automating the booking process, you can save time for both your members and your staff. Your members won’t have to wait on hold or spend time explaining their needs to a receptionist, while your staff won’t have to spend time manually entering appointments into a scheduling system. This reduces the risk of errors and frees up staff time to focus on other tasks.

2. Increases Booking Volume

With online booking, you can make it easy for members to schedule appointments, even outside of your business hours. This means you can capture more bookings, even when your staff isn’t available to answer the phone. Plus, by integrating with popular calendar platforms, you can make it easy for members to see when they have availability and book appointments that work with their schedule.

3. Improves Member Experience

When you make it easy for members to book appointments and sync with their calendar, you provide a better overall experience. Members will appreciate the convenience and flexibility and are more likely to return to your facility in the future.

4. Provides Valuable Data

When you use an online booking system, you can collect valuable data on your members, such as booking frequency and preferred services. This data can help you make informed decisions about your business and tailor your offerings to better meet your members’ needs.

Overall, offering online booking and calendar sync can provide a wide range of benefits for your gym, fitness center, or parks and rec facility. With Plan2Play, this can happen. By making it easy for members to book appointments and integrate with their personal calendar, you can save time, increase booking volume, improve the member experience, and gain valuable data. If you’re not already offering this feature, it’s definitely worth considering as a way to stay competitive in today’s fast-paced world.

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